Skip to main content

Frequently Asked Questions

 

General

When time is check-in and check-out?
Check-in time is 3:00 pm, and check-out time is 12:00 pm. If you’d like to request early check-in or late check-out, give us a call, and we’ll be happy to help.

How far is Old Town Alexandria from Washington, D.C.?
Old Town Alexandria is just five miles from Washington D.C. It’s easy to travel between these two must-explore destinations via Metrorail, water taxi, bike ride, or a quick taxi/Uber/Lyft ride.

What’s the closest airport to the Lorien Hotel & Spa?
Alexandria is accessible by three major airports in the Washington D.C. Metropolitan area:

  • Ronald Reagan National Airport (DCA)
    Only ten minutes from the Lorien Hotel by car, taxi/Uber/Lyft, or Metrorail.
  • Washington Dulles International Airport (IAD)
    Just over 30 minutes from the Lorien Hotel, with nonstop service from over 80 domestic and 50 international destinations.
  • Baltimore-Washington International Airport (BWI)
    Just under an hour from the Lorien Hotel, with more than 650 domestic and international flights daily.

Is the Lorien Hotel pet-friendly?
We welcome pets of all shapes and sizes with a $25 per pet per night fee. If you need a bed or food bowl, just let us know. And if you’re looking for a grassy area, head to the nearby park at the end of Harvard Street. Turn left out of the hotel, right onto Harvard, and it’s only a block away.

What parking options are available?
The Lorien Hotel offers valet parking for $40 per night per vehicle. While we allow full in-and-out privileges, self-parking is not available. Please call the front desk by dialing 0 from your guest room phone at least 15 minutes before you would like your car and allow for more time on weekends. Street parking in Alexandria is free on Sundays and holidays.

Do you have car chargers?
Yes. We have EC charging stations available on-site.

Are housekeeping services available?
In our ongoing efforts to care for our environment, complete daily room cleaning is available upon request only. Please call 4580 from your guest room phone to request daily housekeeping services. If you don’t require daily cleaning and are here for multiple days, we will provide full housekeeping after your third night.

What is the Lorien’s smoking policy?
We don’t judge, but we do fine $250 for a cleaning fee. Smoking is not permitted in any form on the property – including in the outside courtyards or on guest room balconies.

Do I need to wear a mask while staying at the Lorien?
The state of Virginia no longer requires masks for fully vaccinated guests, but the use of masks indoors is recommended.

Does the Lorien offer dry cleaning services?
We don’t offer an in-house dry cleaning service, but there are many local dry cleaners within walking distance, including King Dry Cleaners and Custom Tailor Shop, Kingdom Dry Cleaners-Alterations, and Sabatino Cleaners and Alterations.

 

Accommodations

Do you offer accessible rooms?
Yes. We offer an accessible guest room and suite option — our King Hearing Accessible room and our Accessible Lorien Suite With Roll-In Shower.

Dining

Is there a restaurant on-site?
Yes. Our award-winning on-site restaurant, BRABO Brasserie, offers an incredible atmosphere for guests and locals to enjoy European-inspired cooking, fabulous cocktails, or a glass of carefully curated wine. See the menu or make a reservation at BRABO here.

Can I order room service?
Room service is available during the same operating times as our on-site restaurant, BRABO Brasserie. Dial 4755 from your guest room phone to place an order.

Where can I buy snacks nearby?
Snacks and essentials are available for purchase in the lobby next to the front desk.

Spa

What are the Lorien Spa’s hours of operation?
Lorien Spa is open daily from 10:00 am to 6:00 pm.

How do I book an appointment at Lorien Spa?
Reservations are highly recommended if you’re planning on visiting our award-winning spa. Dial 4540 from your guest room phone to book an appointment, or explore services and book online here.

Is there an on-site fitness center?
Yes. Our fully-equipped fitness center is open daily from 10:00 am to 6:00 pm.

Neighborhood

How do I spend a day in Alexandria?
There are endless options. Old Town Alexandria is a designated historic district and beloved community of hundreds of local boutiques and acclaimed restaurants. Nearby attractions include Torpedo Factory Art Center, Carlyle House Historic Park, Gadsby’s Tavern Museum, the George Washington Masonic National Memorial, the Old Town Alexandria Waterfront, and more. Learn more about our neighborhood and plan your trip here.

What’s the best way to get around Alexandria?
The Metrorail is the easiest way to get around Alexandria and is located just three blocks to the north when you leave the Lorien and turn left. Alexandria DASH Trolley has free service down and back to the Alexandria Wharf, and water taxis are available to Georgetown Harbor and DC Wharf. We also have bicycles you can borrow to pedal around town (helmet and waiver required).